To get started creating a notification…
There is no limit to the number of notifications you create, but you should give some thought to how much email you are sending your users.
Your notification title will serve as the email subject line.
The next section is where you’ll put the content of your notification—the message you want to send your users. You can use the formatting buttons at the top, insert images, switch from Visual to Text mode (if you’d like to write your own HTML), etc.
You have a lot of freedom here, but keep in mind the reason why you’re sending it, and your user’s attention span. Sometimes short & to the point is the most effective.
The email trigger is the action that will cause your email to be sent. Depending on the trigger you choose, you might see a few additional options.
For example, when choosing the “User completes a course” trigger, you can send an email each time any course is completed (“All Courses”), or select the specific course or courses that you want this notification to apply to. Since we now allow multiple triggers, you can add more than one course on the selection. If you want to remove a course, simply click the “x” right next to the course on the field. The same options apply for specific lesson, topic & quiz notifications.
If you select to send notifications to a specific lesson, topic, or quiz, you first have to specify the course that they belong to and go down through the options to select the specific, lessons, topic and quiz.
Some triggers, like those for assignments & essay questions, don’t have any additional options, and apply universally.
Here is the complete list of triggers to choose from:
Check the box “Exclude Pre-Order Course’ if you wish to exclude users whose course has not started yet from receiving this notification.
You can also add conditions to each of your notifications. Simply click on the “+” sign next to the conditions field.
These conditions will allow you to further filter the notifications sent out to your recipients. The list of conditions are as follows:
Once you select a condition, for example, “User has completed a quiz.” you must specify and determine the quiz that the user has to complete in order to get the notification. You can do this by selecting the course, all the way down to the lesson, topic and the specific quiz. This is the same for courses, lessons, and topics. Some conditions, like those for assignments & essay questions, don’t have any additional options, and apply universally.
You can add as many conditions as you want, but know that for the notification to send and push through, the parameters that you set on the trigger and condition must both be true. You can add more conditions by clicking on the “+” icon at the bottom.
Depending on the email trigger you select, some shortcodes are available to display dynamic content. You can use these shortcodes in the email content section to personalize your message.
You could start off with a personal greeting by using the student’s first name:
If your trigger involved a specific course, show the course title:
You could also provide a link directly to the course page, encouraging the user to continue learning or download a certificate. Highlight the text you want to link, click the link icon, and insert this shortcode:
Don’t forget to choose your trigger first, and then look at the bottom of the Add New Notification screen to see a list of all available shortcodes.
All email notifications let you choose the recipient(s). There are a few predetermined options, as well as a place for you to add custom email addresses.
You can choose one, two or all three of the above options.
For each notification, you can also provide additional email addresses. In the Additional Recipient field, enter as many emails as you’d like, separated by commas.
You must select at least 1 of the 3 recipient options (user, group leader, admin) in order for the additional recipients to receive the notification.
Delay specifies how many days this email is delayed after the trigger occurs. The default is 0 days, which means the email will be sent as soon as the trigger fires. You can specify a different number if you’d like your email to go out on a delay.
The final step is to click the Publish button to make your notification live.
Once a notification has been published, you will not be able to edit the trigger. You will still be able to edit the content (text, images, shortcodes, etc.) and recipients. If you need to use a different trigger, please create a new notification.
Any email sent from Med LMS Notifications includes an Unsubscribe option for recipients. There is not a setting to turn this off as it is a legal requirement.